Thanks for being part of the very first WalcuParty!
Talks that were actually worth it:
From Form to Bonus: A Call Center Call Evaluation Model
The Art of Solving Customer Doubts with a Nonexistent Person
Boosting Service Center Traffic and NPS with an In-House Starbucks
What if Your BDC Team Love Their Job – and Your Customers Felt it Too?
Turn On the "Get Vehicle Inspection Like Crazy" Tap - And Don't Turn It Off
Three Contacts. 30% More Sales. That Simple
Kill the Dirty Work in Sales – or Kill Your Team (of Boredom)
