Logo Walcu Library - CRM for auto dealerships

Categories

Re-assign new leads that are not contacted in less than 30 minutes.

Don't let your customer be ignored!

Not contacting a customer within 10 minutes of inquiring about a car is ugly. Not doing so within an hour is a crime.

Automatismo - Re-asigna los leads nuevos que no son contactados en menos de 1 hora - gif1

And, think about it, why go to jail if you can automate your freedom?

Automatismo - Re-asigna los leads nuevos que no son contactados en menos de 1 hora - gif2

When a customer has not been contacted within 30 minutes – who says 30 minutes, says the time you consider correct – from the moment he/she asks for a car, tell Walcu to re-assign the lead to another salesperson to be contacted!

In addition, if the second salesperson does not contact the customer within another 30 minutes, you will receive a warning email -and you will be informed that you have this problem-, an automatic first communication will be sent to the customer and all the salespeople will be notified that there is a new lead not contacted -the first one to see it will take care of it-.

The response time of the salesperson has a high correlation with the sale. It sounds obvious, and it is.

This is the rule:

🚨 Remember: Add your templates to the communication sending actions before activating the rule. You can also replace the first fork with the custom rule of “Wait to enter business hours.